1. Important notice
ExpertDesk helps business users orient themselves around cross-border matters — currently focused on Global-to-China — organised under four service pillars (Legal & Compliance, Finance & Tax, IP/Data/Technology, People/Operations/Risk). The platform is useful for triage, issue spotting, structured intake, document organisation, quote routing and professional coordination. It is not a substitute for regulated professional advice on decisions that carry legal, tax, accounting, regulatory, financial, investment or filing consequences.
2. Not a regulated professional services provider
ExpertDesk is an information-services and professional-coordination platform. ExpertDesk is not a law practice, tax agent, accounting firm, financial adviser, fund manager, or other regulated professional-services provider unless expressly stated in a separate written engagement.
AI-assisted outputs, workflow results and platform materials are for scoping, issue-spotting, document organisation and coordination. They should not be relied on as legal, tax, accounting, investment, financial or other regulated professional advice. Where a matter requires regulated or jurisdiction-specific advice, that advice must come from an appropriately qualified professional under a separate engagement.
- No representation in proceedings. ExpertDesk does not represent clients in court, arbitration, administrative proceedings, government filings or negotiations unless a separate written engagement with a qualified professional expressly says so.
- No automatic professional-client relationship. Submitting a question, creating an account, buying credits, uploading a document or receiving a platform response does not create a lawyer-client, tax adviser-client, accountant-client, financial adviser-client or fiduciary relationship, and does not create professional privilege.
- No emergency service.We do not provide urgent filing, litigation, injunction, regulatory action, criminal, immigration, sanctions, tax audit or deadline emergency support through Flash Q&A. Contact a qualified professional immediately for time-sensitive matters.
3. Flash Q&A limitations
Flash Q&A is AI-assisted general guidance. It can help identify issues, explain common legal or regulatory concepts, outline typical routes and suggest next steps. It does not review your documents, verify all facts, check conflicts, monitor deadlines, produce a professional opinion or guarantee that cited law is complete for your situation.
If your question involves a live transaction, filing, tax position, regulatory submission, dispute, employment decision, data transfer, criminal or sanctions issue, shareholder action, financing, IP filing or large commercial exposure, you should escalate it to a quoted scoped service, matter engagement or external counsel.
4. Scoped services and matter engagements
Scoped Services and Matter Engagements are limited to the accepted quote, statement of work or engagement confirmation. Unless the accepted scope expressly includes a task, deliverables do not include document drafting, negotiation, filing, regulator communication, tax audit defence, representation, local counsel sign-off, certification or continuing monitoring.
A professional deliverable is based on the information provided, assumptions stated, documents reviewed and law or guidance available at the relevant time. If facts change, additional documents are provided, authorities update their practice, or a regulator takes a different view, the conclusion may need to be updated.
5. AI-assisted workflow
ExpertDesk may use AI systems for search support, translation, drafting, summarisation, classification, citation extraction and formatting. AI systems can produce incomplete, inaccurate or outdated output. We use product controls and review workflows to reduce this risk, but you should treat platform output according to the service level you purchased.
- Flash Q&A responses should be treated as preliminary orientation.
- Scoped Services should be treated according to the assumptions and limitations in the quote.
- Matter Engagement deliverables should be evaluated with the signed scope and reviewer role.
6. Jurisdiction and subject-matter limits
- PRC law and China-related issues. Outputs are generally focused on China-related law, regulation, tax, finance, IP, compliance or commercial practice unless the accepted scope states otherwise.
- Home jurisdiction advice. We do not provide legal, tax, accounting or regulatory advice for your home jurisdiction unless the accepted scope expressly includes a qualified reviewer for that jurisdiction.
- Tax and finance. We may explain China-side tax or finance issues, but we do not guarantee tax authority treatment, audit outcomes, treaty benefit approval, SAFE handling, banking acceptance, accounting treatment or investor acceptance.
- IP. Trademark, copyright, patent or domain guidance does not guarantee clearance, filing acceptance, registration, opposition results, enforcement outcomes or platform takedown success.
7. No guarantees
We do not guarantee business, legal, tax, regulatory, litigation, filing, registration, licensing, payment, government, marketplace, bank, platform or commercial outcomes. Timelines are estimates unless the accepted quote expressly makes a commitment and states the consequence of delay.
8. Sources, citations and bilingual references
Responses may include citations, summaries, translated references or bilingual explanations. Citations and translations are provided to support understanding; they may not include every relevant source, exception, amendment, local practice or regulator position. Where a Chinese source is important, the Chinese text should be treated as authoritative unless an official English version exists.
9. Third-party reliance
Unless a final deliverable expressly states otherwise, ExpertDesk outputs are prepared only for the requesting user or named client and only for the described matter. Third parties may not rely on them, and they may not be reused for another transaction, filing, audit, dispute or public disclosure without written approval.
10. When to seek counsel immediately
You should contact qualified counsel or another licensed professional immediately if your matter involves imminent deadlines, court or arbitration proceedings, regulator notices, tax audits, employee terminations, criminal exposure, sanctions, export controls, personal data breach notification, IP opposition windows, bankruptcy, financing closings or material transaction signing.
11. Contact
For escalation, complaints, or scope clarification: contact our team.